What is a main condition under which employers might refuse an accommodation?

Employers may refuse an accommodation if it significantly disrupts operations because maintaining the overall productivity and functionality of the workplace is a top priority. Employers have to balance the needs of individual employees with the operational requirements of the business. If providing a specific accommodation would lead to excessive disruption, such as impacting workflow, efficiency, or the ability of coworkers to perform their duties, the employer is justified in denying that request.

This condition is grounded in the principle of reasonable accommodation under the Americans with Disabilities Act (ADA), which allows for adjustments to be made unless they impose undue hardship on the employer. Undue hardship is assessed based on factors such as cost, resources, or any negative impact on the business. Therefore, while other factors like expense or fit might influence decisions, the potential for significant disruption is a more substantial reason for denying an accommodation request.