What should you avoid when interacting with a person who is hard of hearing?

When interacting with a person who is hard of hearing, it is essential to consider how your actions and communication methods can affect their understanding and comfort. Approaching them from the front is a respectful and effective way to ensure they can see your face and read your lips, as many individuals who are hard of hearing rely on visual cues.

Speaking loudly at all times may not be effective, as volume does not always correlate with clarity and can be uncomfortable or intimidating. Additionally, using technical jargon can create barriers to understanding, as it might not be familiar to the individual. However, option C suggests coming from behind and tapping them on the shoulder, which can startle the person and lead to miscommunication. It is always best to approach someone directly and ensure they are aware of your presence. Therefore, avoiding actions that could cause confusion or discomfort, such as coming from behind, is crucial for effective communication and respect.